Brand Day at TechHub Manchester

After a fantastic time at Unilever House, there was no time for our startups to rest as the next day there was another brilliant opportunity to pitch to large brands. This time, the startups were beckoned to TechHub in Manchester, where representatives from Bauer Media, Telefonica O2 UK, Phones4U, Unibet, and Manchester Digital were waiting.

The Brand Day was opened by two excellent speakers; TechHub Co-Founder Ben Hookway and Rob Coupland, COO for Telecity Group. They both discussed how Manchester has a history (and a future) of being an advanced technological city, especially where startups are concerned. In recent years, successful UK startups (such as LateRooms and Myriad Group) have originated and grown from Manchester, and stayed in their home city. TechHub is championing this activity by providing much-needed space for startups to work, share ideas, and hold meetings.  Creative England were also there supporting the Collider12 companies to whom they have provided loan capitol. 

For more images of the day, head over to the Collider12 Facebook Page.

Behind the Scenes: Unilever Pitch Day

Earlier this week our startups had a unique opportunity to pitch in front of a wide and very impressive audience at Unilever House. This included the Global Marketing Director, Innovation; VP of Marketing, and various senior people from Unilever Ventures, including their Global MD. It was a chance to showcase some of the Collider12 startups to brand and marketing managers to engage them and potentially take the relationship further. We will be getting more feedback from Unilever next week, and a video from the day will also be released, so stay tuned for more information.

Guest post with insider tips from Sokratis Papafloratos

Recently the Collider startups were given a private workshop with Sokratis Papafloratos, who took them through the experience of being acquired by a large brand. This is something that Sokratis has personal experience in as in 2006 he co-founded TrustedPlaces.com, one of the first user-generated review sites in the UK. He managed to raise half a million pounds in 2007, with even more funds in the following year. Things continued to go well for TrustedPlaces as the user interface received high praise and awards, including the Best Startup in the UK in 2009. In 2010 a positive outcome was realised when Yell Group/Hibu acquired the company. Read on to see what insider tips he shared.

"Last week I had the opportunity to discuss the lessons I learned from exiting my first startup (TrustedPlaces to Yell Group/Hibu) with a bunch of startups at the Collider accelerator.

Here’s a list of points I shared with them about the exit process:

Preparing from the start

1. The process starts from day 1 Don’t interpret this as building to flip or being in for the wrong reasons. It may take one year from start to exit, it may take ten. Be thorough on on every transaction and contract, keep your documentation in order and always have exit as an agenda item in your board meetings. (You may not spend any real time discussing, but having it there will focus you and your board).

2. Build relationships early

Selling your business will often be the result of a personal relationship, which you cultivated over a number of years. Don’t hesitate to reach out to competitors and incumbents in your space early on.

3. Skill up You will be dealing with pros on the other side. They know the tricks of the trade and have done this before. You haven’t. The key skill to master is negotiation, which is useful in running your business anyway. I loved ‘Secrets of Power Negotiating’ for its playbook approach and would highly recommend it.

4. Manage your cap table and funding terms This is the hardest one to get right, but you need to be aware that the capital you raise and type of investor you raise from will often dictate possible/desirable outcomes. Watch out for liquidation preferences with >1 multiple and make sure you understand what ‘participating preferred’ means.

Preparing just before the first real conversation

You will rarely get someone calling up saying ‘I want to buy your business now!’. Chances are you will have a few informal chats with someone at the right position, you will receive and send the right signals and at some point things will get serious. The transition from flirting to getting in bed can happen quicker than you think and you need to be ready for it.

5. Think deeply about the outcome you want It seems obvious, but it’s very easy to let this one slip or not think deep enough. As a friend had told me ‘you’ll only sell your business once’. Make sure you get what you want out of the exit.

6. Align with your investors You won’t get the process to work unless everyone is behind it. Have a very clear common outcome agreed with your investors and get as much help from them as you can. Howzat Media (Hugo, Sascha and Lars especially) were incredibly helpful. However, I should have done a better job getting more help from them by preparing better and doing more of the following.

7. Rehearse, rehearse, rehearse It may sound silly, you will cringe, but just get it done. Run through the playbooks, visualize the meetings (who you take with you and who will be there from the other side), how you respond to their offer…get as much prep as you can afford and get your investors to help you with it.

Managing the process

8. Understand the journey Here’s what a typical one looks like.

• First conversation
• Deliberations
• Verbal offer
• Emailed offer
• Deliberations
• Final offer on email
• Heads of Terms – this is where things get real. Anything else is foreplay.
• Due diligence and negotiating of documents
• Completion

It took us nearly two months from heads of terms to completion and a similar amount of time for the previous steps.

9. Prepare your lawyer and accountant Give them as much warning as you can so they can be prepared. Talk to them to fully understand the different types of acquisition (asset vs equity sale) and their respective tax implications. Go back to your articles of association and firm up their understanding before conversations get real (points 5 & 6).

10. Get acquirer to agree to cover legal costs if they walk away They should be happy to do this if they’re serious. Agreeing the specifics will be the first hurdle you need to negotiate and agree. Have fun! You only have a million more such points to cover.

11. Negotiate the highest sounding title you can get away with. It will matter when it comes to getting things done in your new organization.

12. Keep everyone focused on the business Not all acquisition conversations end up in actual acquisitions. The biggest mistake you can make is lose focus and distract your team. An aborted acquisition can hurt morale so make sure you share with the people you need to, when you feel the time is right and set the expectations at the right level.

13. Take care of yourself Stay healthy and in shape. Responding to an email the next day won’t kill the deal and most things that seem huge and massively important are often not. Being relaxed and composed will help you run a smoother process and get a better deal in the end.

I have made mistakes on most points above, which I hope the post helps you avoid. If you’ve picked up any lessons yourself or would like to go deeper on anything mentioned here, hit me up on twitter or leave a comment below. This is just an overview on the points I feel are the most important for a first time founder. At some point I’d also like to cover the negotiation and management of the post-acquisition phase and expand on how to create competitive tension before and during the acquisition period."

Thank you Sokratis for letting us share your tips, and for more information, you can visit his site here. 

Location Apps are Making Positive Changes

It's been an important week for location technology, with Foursquare announcing some big changes in their plans to monetise their service by generating revenue outside of it. One of our startups, HitMeUp, have been also making some excellent progress with their social location mobile app. HitMeUp is designed to help you discover what's hot near you, right now. It does this by allowing you to upload your photographs onto an evolving map. The photos will only appear on the map for a limited number of hours, unless they are voted up, which adds time, using the 'Hit' button. This uniquely allows users to see where is trending, and to get involved with events local to them.

Recently, they conducted a treasure hunt where local businesses hid prizes around London in little HitMeUp boxes, and provided their locations using the app. Then the businesses tweeted about the hunt; overall there were over 30 prizes up for grabs, and scattered all over central London. When people found their prizes, they added pictures of themselves with their prize on HitMeUp. Also, in the box was a note that said "if you thought this was a nice idea, take your prize, go and buy another prize to put back in the box, re-hide the box, and give the new location using HitMeUp".  Wonderfully, some members of the public did that. 

Here is some key data HitMeUp collected from their Treasure  Hunt:

1.) During the day they tripled their user base, with 90% of those users returning to the app since.

2.) The app had a minor crash in the morning due to a logging-in bug,  but it was discovered and solved quickly, making the app even stronger.

3.) HitMeUp is perfect for these interactive and quick events, as well as discovering what's going on around you.

These results and the news mentioned earlier prove that location apps are becoming increasingly relevant in this ever-mobile and ever-social future.

The Debate is Over: In Retail, Social Media Generates Sales

A recent Huffington Post article declared that even asking whether social media marketing creates ROI "shows a complete lack of understanding of the communication revolution which we are experiencing." The real issue at hand today is measuring the social conversation occurring to be able to accurately decide which ones are working best for your brand. Gaining a large online following is one issue, but seeing a return of investment (or 'return of sharing') is another matter, and much harder to measure. Google Analytics offers statistics regarding page views and bounce rate, but it fails to measure influences, organic sharing, and which products that do best on which social media site. One of our startups, WhichSocial, has been designed to solve this exact problem. The software is currently being used by a large internet fashion group who have been witnessing a very positive result. Recently they posted an item on their Facebook page (which has over 70,000 likes) and sales were generated immediately.

Clearly, the campaign was highly successful  but in order to learn why and just how successful it was, the brand needed to use WhichSocial. It  was able to accurately pinpoint what made this post such a success, whether the customers were new or loyal followers, and if those who shared the post influenced others into purchasing. All this information is displayed in a visual format which is easy to read and quick to digest so that decisions can be made.

For more information, simply go to their site.

The Facebook image is simply an illustration of the post, and all items can be found here.